UDISE Plus Account Recovery: How to Update Contact Info

If you’re using UDISE Plus (the online system for managing school data), having the correct contact information is essential. Your mobile number and email are needed for things like account recovery, receiving OTPs, and notifications. If these details aren’t updated, you may face issues when trying to recover your account or reset your password.

In this guide, I’ll show you how to recover your account and update your contact info step by step, just like I’m helping a friend who got stuck.

Student Module

UDISE Plus Account Recovery: How to Update Contact Info

Why Updating Contact Info Is Important

Here’s why it matters:

Account Recovery: You’ll need an up-to-date mobile number and email to reset your password.
Receiving OTPs: When logging in or performing actions, OTPs will be sent to your mobile or email.
Notifications: Important updates from the UDISE system will be sent to the contact details linked to your account.

If your contact info is outdated, it can create problems, especially if you forget your password or need to receive verification codes.

Step-by-Step: How to Update Contact Info in UDISE Plus

Try the “Forgot Password” Option First

If you can still log in but want to update your contact info, or if you’ve forgotten your password, start with the “Forgot Password” option on the login page:

Go to the UDISE Plus login page.
Click on “Forgot Password”.
Enter your User ID (usually your 11-digit UDISE code).
Add your registered mobile number or email.
Complete the captcha and submit.
You will receive an OTP or a recovery code on your mobile/email to reset your password.

Once you’re able to log in, head to your profile settings to update your contact info.

Update Contact Info From Your User Profile (If You Can Log In)

Once logged in, follow these steps to update your contact details:

Go to User Profile or Account Settings.
Look for the section that contains Mobile Number or Email.
Update these fields with your current contact details.
Don’t forget to save the changes!

This will ensure future notifications and recovery codes are sent to the correct number or email.

What If You Can’t Log In or Forgot Your Contact Info?

Sometimes, the Forgot Password option won’t work because:

Your mobile number or email is no longer active
You can’t receive the OTP on the registered mobile number

What If You Can’t Log In or Forgot Your Contact Info?

In that case:

You’ll need to contact your Block or District MIS Coordinator.
They can update your mobile number or email address in the system.
Only authorized MIS Coordinators can make these updates if your contact info is outdated.

Your MIS Coordinator has special access to fix these issues and help you regain access.

Check Your School Directory and User Management

UDISE Plus has a User Management section where school user details are stored. If your contact info is outdated:

Ask your MIS Coordinator to open the School Directory and User Management section.
They can edit your phone number or email address directly in the system.
After the update, you can use the Forgot Password feature again to reset your credentials.

This process is often necessary if you can’t receive OTPs or forgot your registered contact details.

Tips to Avoid Contact Info Problems

Here are a few simple tips that can help prevent issues:

Keep your personal email active: Use an email that you check regularly.

Update your mobile number when needed: Don’t let old or inactive numbers remain on the system.

Always click “Save” after updating: Make sure your changes are saved properly.

Check your spam folder: If you’re not receiving an OTP or recovery email, check your email’s spam or junk folder.

These tips help ensure smooth access and communication via UDISE Plus.

Troubleshooting Common Contact Info Issues

OTP Not Received? Here’s What to Do

If you’re not receiving your OTP or recovery code, here are some steps to try:

Check your network: Make sure your mobile network is active.
Check email filters: Look in the Spam or Promotions folder if it’s not in the main inbox.
Verify number/email: Confirm that the mobile number and email registered in UDISE Plus are correct.

If the problem persists, contact your MIS Coordinator to verify or update your contact information.

you can also read: How to Update Teacher Data After School Changes in UDISE+

FAQ’s

Your User ID is typically your 11-digit UDISE code. This is the same login ID you use for all modules within UDISE Plus.

If you can’t log in, contact your Block/District MIS Coordinator. They can update your contact info for you so you can reset your password.

First, check that your mobile number or email is correct. If it’s outdated, contact your MIS Coordinator to update it. Also, check your spam/junk folder in your email.

After updating, try using the Forgot Password option again to confirm you’re receiving the recovery OTP. This will ensure your contact info is linked properly.

Yes, you can update your mobile number or email as often as needed. Just be sure to follow the same process of logging in and saving the changes. If you can’t access your account, your MIS Coordinator can help make updates.

Once your contact info is updated, it typically reflects immediately in the system. However, for system-wide changes, it may take a few minutes to an hour. If you face issues, try logging out and logging back in.

Final Words

Updating your contact information in UDISE Plus is a simple but important step in keeping your account secure and easy to access. Think of your mobile number and email as your key to the system — if they’re outdated, you won’t be able to recover your account if needed.
If you can log in, make the changes yourself from the profile settings. If not, contact your Block or District MIS Coordinator for assistance. Once your details are updated, you’ll have a smooth experience with UDISE Plus and won’t have to worry about access issues.